This is perfect example – it is totally unnecessary to have hard time closing your account. I remember I had similar problem when I called some place like Comcast or T-Mobile. They can be unbelievable sometime.
This is a ridiculous. I hope AOL and others will wake up and do it right thing next time!
To read full article, go to http://www.msnbc.msn.com/id/13447232
Grant W Laird Jr.