911 Call
21 09 2007Grant discussed about emergency 911 calls that he had bad experience from recent incident.
He mentioned that last week, he saw “hit and run” a car accidents near my house. He was ready to make 911 calls, but he could not do it – he has no way to call 911. Lucky he and neighbor stopped by their house and found out they knew about it.
He also talked about his two experiences with 911 calls.
He was mowing the front lawns during the day and saw a man hit by big branches when he is cutting the tree. (Elderly couple lives there) He ran into his house and makes 911 calls thru his TTY Modem – his only source to make calls. (He hardly used TTY machine for years) Unfortunately, he has difficult time reach 911 dispatcher center, then he ended up got TTY machine from a garage to make call. He was too late, someone already called.
Few years later, he saw small fire at a huge trash bins by public school. He was middle of nowhere except houses and school itself. He was ready to make 911 calls, but he really cannot call – it has to be TTY or voice. Five minutes later, another vehicle passed by and called 911 right away.
Again, he was disappointed; he cannot even make simple 911 calls from his cell phone. (Whether it is Blackberry, Sidekick or Treo), He expressed, we should have an alternative such as emergency call thru emails, AIM or SMS. How can we make it possible? Do we have this kind service in another area already?
Grant W. Laird Jr.
http://blog.grantlairdjr.com
Well, Long Times Ago There is very poor serivce for 911 because My Guess is 911 is not usally with Deaf serivce Due No One pick up Due TOO BUSY LINE Made Another Call From People or 911 Forgot Deaf People Made Call Cuz Not Many Deaf People has not made call very few Deaf People Mostly hearing Made call 911 . I Remember When I Saw Small fires in school in playground due kids play match. I Made Call 911 and I Wait 911 respond From TDD Never Answer back so I Thought best leave it alone Cuz 911 Thought I am Crazy person Due I wait for 911 Until Police came to my house and Write down ” There is a fire and Police dispatch to 911 and I told police what is wrong with 911 didn’t answer my tdd police dispatch to 911 and Police told me thought I am Pity ” play games ” and Police said I take care of it so so so Right now It will be lots improve make call throught http://www.snapvrs.com or http://www.sorenson.com will serve you bestest for 911 at home or i am try to get myself “Treo “soon that will help me use veido in cars or trucks will be fastest sign langauge while off the road when it important for fire or towing but if one time if hit and run and chase make call to bust them tell 911 where you are at ??? Present is bestest serivce 911with own veido Than donkey 911 in past time ” hello ” hello ” blank 911 Tdd and TTY oh one thing more important tell 911 due right address because siren hosp could not find right place due get lost when you were in county important tell right address cause my step son dad pass way due waste time wait and wait due could not find in country more important right address and street so it will not lost us like backforth
Yes I can understand and I related that feel. First of all, just call to police headquarter and see if they can do about whenever you are out of house use aim, or email or relay from sidekick, sometime there is non-emergency phone nbr and can ask them how it work. That what I did use my police local telephone nbr, it work. Hopefully it help you to figure it out.
If you have your sidekick with AIM, you can add SIPRelay to the list to make those calls as you desire. There are several Relay for AIM such as i711, SprintIP or IP-Relay. They’d answer you immediately before you request they call 911. They will call right away regardless.
I know that can be scary. I know how helpless you felt when you couldn’t be able to call 911 in the past. Nowdays, if you use your regular phone and dial 911 instead of TDD, the police would show up right away. For TDD, when you call 911, keep tapping the space bar so they’ll use TDD.
Misha
Simple — Holler on the phone at home “help” or whatever — I know you can’t hear or speak … but it is better than nothing! Wait til the police or ambulance gets there! I did that once .. but by accident .. I was anxious waiting to hear from my family about the new baby so I decided to call my family on relay on TTY. I dialed 911 astead 711 — Oops I hung up immediately but it is too late — A 10 minutes later the cop came to my apartment. lol …. I explained this to the cop and he laughed and shaked my hand. *shrug* He is a middle aged cop. If on the road .. yeah it is gonna be hard. Difficult to trace because of the cell phone.
If you have T-Mobile Sidekick. You can use IP-RELAY to make 911 call. Actually I use it yesterday. I made a 911 call though IP-RELAY by my T-Mobile Sidekick to make a report that mentally retard woman was walking around on the middle of busy traffic.
Hey.
My new suv now have ONSTAR TTY that already provided in any GM cars.. If you have GM Cars You can go to your dealership and ask few questions about OnStar. and I have website about that. You can go ahead and check http://www.onstar.com/us_english/jsp/plans/tty.jsp
its great. it did work very well. I did use twice.
Shalom.
Chris
Renny That was me walking around on the middle of busy traffic
lol I am being silly … I did use my sidekick to make a call 911 thru the relay once and it works. The kid drivers sped everywhere in the large parking alot — it was at 9 pm – scary
Hi Grant,
I have that problem, too.. I went to the police station and ask some questions about that.. The policeman said that I can just dial 911 on sidekick phone, not the text one and they will use the GPS and will locate us. I was like how? I can not hear/talk on the sidekick. The policeman said just to dial 911 and give the emergency agency time to locate through GPS. The policeman said it takes a while for the emegency agency to use GPS to locate us. I was like wow.. okay but long waiting? The policeman said it takes a little while..
Any solution? Let me know
I can see your problem… I was wondering the same thing… as I watch your vlog.. I came up with a idea.. I don’t know if it will work… more and more deaf people start use a cell phone but use text message to commutation with others.. but i am sure you can use phone on sidekick or other device… They should let you have free minutes on it so you can act like hearing person… but just dialing 911 and leave it alone.. and they will use their computer system to find where you are.
hello. that suck to knew that you cant make any 911 call to done any good deed. but as well the technology has been catch up that we should have. the program called “E911″ it a special device in all newer cellphone incudle sidekick 3 and id, where you can happen they will track your location in few min and have er team come over to your phone location. so just simple you can do is just push 911 and e911 will do rest of it for you. e911 is pretty been around few years. so if happen, just push 911 and they will track it fast as they can.
Need 911? Call using your videophone to Sorenson. Then they can take the call without any waiting and connect you to nearest 911 center in your community.
[...] discussed about 911 calls last month about not able to call 911 while you are on the road. He figures it is probably the next [...]
Once that night I used my verizon cellphone, I am deaf but I barely catching their voice. I knew GPS wouldn’t work thru 911 answering station. It took me 27 minutes waiting for the police to show up my house. Because I left the door open that night. I left the house by the time at 5:45pm and I arrived home saw the opening door by the time of 11:15PM ….I tried to speak with the 911 representative. And I told her that I am deaf and unable to hear what you are saying in full exaggerated sentences. I only need simple maybe 4 words speak normally so I can hear clearly with my hearing aids. So, I was nervous about the door was open.. My deaf friend is next to me by sitting in the car and locked all doors. I turn off the engine and headlights. Waiting for the police to show up. And the 911 rep wants to know where is my address located because I am using cellphone So I had to speak up with my location address. So, the police showed up in after 27 minutes while I was on the cellphone. I explained to the police by voice and sign language by the same time. And the 2 police officers were carry their flashlights and guns and entered the house and checking around the house to make sure there is no intruder. I was so nervous and my heart was pounding hard as I ever imagined!! My deaf friend was nervous too. I was thankful that my house is secured.. Oh God! WHEW I am safe and the police wave with his flashlights toward us .. So I came toward the police and the police noticed there is no stealing or any access in here. I am so relieved! It wasn’t safe neighborhood as I knew well about in my home area.
So, I thought you would know about my able of speaking and hardly to hear the cellphone. There is no texting device for 911. I had to use videophone for it. And also I dont have tty. I just have to go and drive to the store and tell them if needed to call the police right away if anything happens!!!
I spoke with Verizon phone company and ask about 911 program into my texting along with 911. I have worked with 911 program in CSDHH in Seattle, WA and I have trained people how to use TTY program. I knew all about it. Sometimes they are unable to detect tty connection in their 911 answering TTY.. They are not trained in your state. I would suggest for all of us to make the arrangements why 911 answering station is unable to use Text by cellphone and TTY answering situation. We have to inform them as well. Why not make that yourself serious situation for 911 Deafies to use via text!!!! without using my voice and I hardly hear them speak to me. It is not right!!! We gonna do something!!! Hire a hearing interpreter with you and go into the police station and find about FEEDBACKS to let them know to improve their reach with deaf people by using TEXT 911 by cellphone. You can explore it into the internet and find out which location and what rightful person to contact with. As courts or Rights of disability beliefs something like that.
people can add a buddy called
my ip relay
and you can make TTY calls on it from eny AIM location or Sidekick you can download this at the download catalog in the section applications communication tools it only works on sidekick or AIM